Training: File Transfer Basics

Training Videos

First Login

Customer Connection

Download Rep Console

SSL Certificate CA

SSL Certificate Self-Signed

Screensharing Basics

Chat Basics

Session Management

Bomgar offers an easy to use file transfer interface to increase the efficiency of remote desktop control sessions.
  • Request access to customer's file system
  • Administrator can give full access to reps or restrict access to specific folders
  • Create new folders as needed
  • View stats on each file transferred
  • Drag and drop files between directories
  • Open and edit files directly from transfer interface
  • Preserve transferred file's original date and time or assign new
  • Set whether to overwrite files with same name, cancel transfer, or ask
  • Set whether to automatically transfer files selected or place them in a queue
  • View file information after transfer by clicking Information icon above Transfer Manager
  • Click Recycle icon to clear Transfer Manager