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Training &
Presentation

Train and support from within the same session. Easily switch between screen sharing and presentation modes.

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1-Minute Video

One-on-One Training

Show My Screen
In the middle of a remote support session, a Bomgar rep can share his or her own screen with the remote customer - instead of viewing the customer's screen. The rep can shift easily back and forth between screens without disconnecting from the user. Technicians can show their entire screen or selected applications to the remote customer.

 

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Virtual Pointer
During a support session, technicians can display a virtual pointer on the remote computer screen or hide it from view. The virtual pointer is especially helpful in view-only mode because it lets technicians point out items on the remote screen without requiring full control.

 

 


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One-to-Few Training

Presentation
Bomgar's presentation feature allows technicians to schedule tutorial sessions with up to 15 attendees. The Bomgar rep can share his or her screen for application demos or training sessions. These sessions can even be recorded in Flash format for playback later on.

 


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Training and Support

Bomgar offers best-in-class remote support functionality and simple, intuitive training functionality. Combining these features gives your support team the ability to train multiple attendees, troubleshoot users' issues and demo functionality to a single user, all from the same console. This frees up your technicians and IT trainers by closing gaps in addressing the user's technical needs, decreasing downtime and eliminating unnecessary work for the support organization.

 

 

 

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