Shell Jump

Using non-uniform tools, such as Putty or Terminal, for remote access to network devices makes user access management difficult at best. These remote access tools are individually configured and have no central user access management.

Bomgar integrates with LDAP and Active Directory, which means you can centrally control users' access to Bomgar features, such as Shell Jump. Shell Jump also lets you set access parameters to remote devices. You can even manage private keys and host keys for provisioned SSH devices.

Centralized Audit Trail

Bomgar creates a detailed audit record of every support session performed through Shell Jump, giving managers and information security teams critical visibility into remote support activity.

Because Bomgar also supports Windows, Mac, Linux and smartphones (BlackBerry and Windows Mobile) - in addition to network devices - it can consolidate support for the entire organization.

Standardizing on one tool helps eliminate multiple audit trails. With Bomgar, one centralized, automated audit trail can cover all the remote support activity in the organization.

click to enlarge   Benefits of Shell Jump

Not only does standardizing on one remote support solution make your organization more secure, it also makes you more productive. Logging and Recording: Adding network devices to the systems you support with Bomgar means one audit trail can chronicle support activity for your entire organization. And since Bomgar can record everything automatically, it eliminates manual entry.

Support Rep Productivity: Standardizing the remote support toolset also improves support rep productivity. Instead of familiarizing themselves with multiple remote support tools, technicians can use the interface they already know.