The Bomgar Box™ is appliance-based remote access software designed for secure virtual support and enterprise-class incident management.

Bomgar™ gives your help desk secure virtual access to all your systems – through corporate firewalls and with no pre-installed software on the end-user's desktop. Access, diagnose and support virtually any Mac, Windows, or Linux PC anywhere!

Remote Access Software 10.0

Bomgar™ 10.0 remote access software broadens your support capacity by enabling virtual support for Windows, Mac, Linux and Mobile. Contact us to introduce your IT help desk to the most advanced virtual support solution on the market.

Bomgar's newest release enables remote access to Linux, Mac and Windows, plus access to Windows Mobile.

Bomgar™ remote access software integrates with BMC® Remedy® Service Desk ticketing system.

• Begin remote desktop access from Service Desk application.

• Record logs from virtual support sessions.

• Populate knowledgebase with videos of support incident resolution processes.

Bomgar's patent pending Jump Technology™ is our solution for remote support of unattended computers.

Jump gives your help desk remote PC access to any computer in your LAN/VPN, on a separate network, or outside your networks altogether.

PC Remote Access Software

Bomgar's new technology enables secure remote access.

Support Unattended Remote PCs

With a 505% revenue growth over a brief 3 year period, Bomgar™ was recognized as the 12th fastest growing company of the Rising Star award for the Deloitte 2007 Technology Fast 500.

Special thanks to our customers. Your feedback and insight continue to drive our innovation.

Bomgar™ Recognized in Deloitte Fast 500

Ownership – Better than SaaS
	"a direct link into problem Windows and Mac machines"
	"more secure than hosted systems"
	"one of the best help-desk support solutions examined by the CRN Test Center"

Secure Remote Desktop Control

Bomgar's remote access software is "designed and implemented with security best practices in mind."
Symantec

Bomgar™ offers "Secure remote control of PCs and servers; the only remote control appliance that enables help desk sessions and collaboration"
Network World

No one needs to know you're a one-man remote desktop support team. Wow your customers with the B100! Learn more about our PC remote access software solution for the little guy.

May 7, 2007
Bomgar B100™
Version 9.2

"one of the more cost effective solutions around"

Bomgar™ is the most advanced remote access software for the most ubiquitous operating system. Gain remote desktop control of Windows™ 95-Vista™, Server 2003 and Windows Mobile™.

Control Mac: Support a Designer
	Bomgar™ supports remote desktop control for Mac. Access and support remote Mac computers from a Windows or Linux computer.

Linux support is now included in Bomgar's newest remote access software release.

Support for Linux enables you to expand your remote desktop support services & see the ROI from Bomgar™ remote access software even sooner.

Bomgar™ 10 | New remote access software >

SUSE RedHat Fedora Ubuntu

Is ITIL^® compliance an elusive dream that gives you sleepless nights?

Bridge the gap between incident management and problem management, and supercharge the remote desktop support process using Bomgar™ remote access software.

Bomgar's remote access software can help your help desk streamline its ITIL^® compliance efforts.

Accelerate ITIL Compliance >

Many remote access software solutions track components of the support process but do little to address incident resolution.

Bomgar's enterprise remote desktop control solutions can help your help desk span the incident resolution gap.

Webcasts for the Enterprise:

• Accelerate ITIL From Strategy to Value
• Remote Support Solution Requirements
• Choosing PC Remote Access Software

Put "Ownership" back in TCO Our software-as-a-service competitors talk about TCO, even when there's no ownership involved. With Bomgar™ remote access software solutions, you own the BOX. Put it in your rack and rid yourself of the monthly fees and overages demanded by SaaS providers.
	Pricing: Bomgar™ vs. Webex™ Support Center and GoToAssist™

• Company – Bomgar Company Profile Document
• Product – Bomgar Product Overview Document
• Recognition – Cool Vendor in IT Support, 2008
• Featured Case Study – MIT
• Webcasts – On-demand Webcasts

"Integrating Bomgar into our service center gives us the ability to support all customers quickly and effectively." | Vice President of Global Support, Novell