Bomgar is a solution for virtualizing support staff. We help you overcome access barriers and replace ineffective support methods through support virtualization.

Support virtualization makes support more responsive, allowing your staff to respond virtually, despite geographic or technical barriers, by giving them remote access to clients and systems.

The Bomgar Box™ is a secure platform for virtualizing support. Deploy your people to more places and systems virtually than you ever could physically by giving them complete mouse and keyboard control on remote desktops through any firewall. Our ownership model keeps all your sensitive data in-house.

B200 > Mid-sized Business

B100 > Individual

Free Trial > Remote Desktop Access

Company > Company Profile Document

Product > Product Overview Document

News > Cool Vendor in IT Support, 2008

Case Studies > Novell, Beringer, MIT

Help your support staff work virtually by giving them remote desktop access to all the systems you support.

You can support Windows, Mac, Linux and even Windows Mobile systems virtually through any firewall with Bomgar™ remote access software.

Remote Desktop Control 10.1

At Bomgar, we continue to anticipate your support needs by introducing Bomgar 10.1, the latest version of our remote access software. Here's a glance at a few of the 10.1 additions and enhancements:

Mac Representative Client
Bomgar Integration Plug-In SDK
Administration Dashboard
Single Sign-On Authentication

View all remote desktop access features

Bomgar's patent pending Jump Technology gives you virtual access to unattended desktops and servers wherever they are.

Jump Technology is baked into Bomgar's core remote desktop control technology. This means you can replace your legacy remote control software tools with Bomgar.

It's Baked In

The ability to support unattended PCs is included in our core product.

Secure Remote Access

Bomgar helps your support organization meet compliance requirements and achieve stronger security. Bomgar's appliance keeps all your data in house and guards every remote desktop control session with multiple authentication layers and powerful encryption.

"designed and implemented with security best practices in mind"

"Secure remote control of PCs and servers"

Bomgar remote access software has built-in integration for BMC Remedy, LDAP and RADIUS. An open API and SDK toolkit help you connect Bomgar software to other critical systems you already have in place.

You can even create a customized customer support portal and customer client with content specific to your organization.

Remote Desktop Software for PC

Bomgar™ is the most advanced remote desktop software for the most ubiquitous operating system. Gain remote desktop control of Windows™ 95-Vista, Server 2003 and Windows Mobile™.

Remote desktop control of Linux enables you to expand your support services & see the ROI from Bomgar™ remote access software even sooner.

SUSE RedHat Fedora Ubuntu

Access Mac: Support a Designer
	Bomgar™ supports remote desktop control for Mac. Access and support remote Mac computers from a Windows or Linux computer. And now, with Bomgar™ 10.1, support reps can now gain control from a Mac!

Bomgar understands how the ITIL framework can benefit your business because fifteen percent of Bomgar's people, including senior management and key engineering leadership, are ITIL v3.0 Foundation Certified.

Bomgar remote desktop software helps you drive near-term business benefits from ITIL initiatives by:

Lowering support costs
Increasing 1st call resolution rates
Enabling continual service improvement

Put "Ownership" back in TCO Our software-as-a-service competitors talk about TCO, even when there's no ownership involved. With Bomgar™ remote desktop access solutions, you own the BOX. Put it in your rack and rid yourself of the monthly fees and overages demanded by SaaS providers.
	Remote support solution pricing: Bomgar vs. Webex Support Center and GoToAssist